Privacy Statement

Frilly Frocks Limited is committed to respecting and protecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of Frilly Frocks Ltd in relation to the information we collect about you.

For the purposes of the GDPR the data controller is:

• Frilly Frocks Ltd
• Contact details of Frilly Frocks Ltd
• When we refer to ‘we’ it is Frilly Frocks

Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who are we?

We are a limited company registered in Ireland (CRO number 581488) and operating since 2008. We are a Bridal Boutique offering a selection of dresses and accessories. We order goods on your instruction and provide within an agreed time.

Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:

• Dara Caffrey
• info@frillyfrocks.ie
• 041 9801740

Purpose for processing your data

• When using our contact form(s) you will asked to enter information such as your name and contact detail. We use these details to assess your request and may use these to contact you for further information or answer your request.
• Customer’s details will be stored in our CRM for the purpose of liaising with you and will be stored for as long as you are a customer with us.
• We have taken extra steps to insure the data you provide us with is dealt with in a safe manner:
• Our site is hosted on SSL (secure socket layer) which means communications between the site and server are fully encrypted (for instance when you submit a contact form)
• Emails sent to us by our site are sent via TLS (Transport Layer Security)

 Please note that: 

• Our website is hosted in Ireland
• Our CRM is hosted in Ireland
• Our emails are hosted by Microsoft Office 365 within the EU

Why are we processing your data? Our legal basis

In order for us to provide you information and the service of ordering and supplying Frilly Frocks Ltd need to collect personal data for general enquiries sent to us via our contact form.

Your details is required in order for us to contact you back and provide you with the information you have requested

Our reason (lawful reason) for processing you data under the GDPR is:

• Contractual –  Frilly Frocks Ltd needs to process your data as this is necessary in relation to a contract of sale to which the individual has entered into or because the individual has asked for something to be done so they can enter into a contract.

In any event, Frilly Frocks Ltd are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

How will Frilly Frocks Ltd use the personal data it collects about me?

Frilly Frocks Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

Special categories of personal data

If we collect any special categories of personal data (e.g. health, religious beliefs, racial, ethnic origin – financial information is not classified as special categories of personal data) – we will ensure the below:

• we will obtain your explicit consent

Who are sharing your data with?

We may pass your personal data on to third-party service providers contracted to Frilly Frocks Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Frilly Frocks Ltd procedures.

If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.

The third parties that we pass your personal data to are:

• our suppliers

We have issued all our third party processors with a Data Processor checklist asking them GDPR specific questions

If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.

Data subject rights:

Frilly Frocks Ltd facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.

Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access: you have the right to request a copy of the information that we hold about you.
• Right of rectification: you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten: in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing: where certain conditions apply to have a right to restrict the processing.
• Right of portability: you have the right to have the data we hold about you transferred to another organisation.
• Right to object: you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling: you also have the right to be subject to the legal effects of automated processing or profiling.
• Right to judicial review: in the event that Frilly Frocks Ltd refuses your request under rights of access, we will provide you with a reason as to why.

All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.

Additional information we are providing you with to ensure we are transparent and fair with our processing

Retention of your personal data

Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Frilly Frocks Ltd will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance.

Complaints 

In the event that you wish to make a complaint about how your personal data is being processed by Frilly Frocks Ltd or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Frilly Frocks Ltd data protection representatives Data Protection Officer / GDPR Owner 

Failure to provide further information 

If we are collecting your data for a contract (e.g. Life policy or motor insurance policy) and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.

Contact Us

Your privacy is important to us. If you have any queries, questions or comments regarding this Statement, please do not hesitate to contact us.